{"id":122561,"date":"2020-10-03T17:35:22","date_gmt":"2020-10-03T15:35:22","guid":{"rendered":"https:\/\/www.actuelle.fr\/general-terms-and-conditions-of-sale\/"},"modified":"2023-02-21T20:39:05","modified_gmt":"2023-02-21T19:39:05","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.actuelle.fr\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"

[vc_row][vc_column width=”1\/1″][vc_custom_heading]General terms and conditions of sale[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_column_text uncode_shortcode_id=”123199″]Current<\/strong><\/p>\n

Legal information<\/p>\n

Actuelle, SAS with a capital of 151 000 euros<\/p>\n

Head office : 38 BIS rue des Mouettes, 33970 L\u00e8ge-Cap Ferret<\/p>\n

Registered with the RCS Bordeaux<\/p>\n

SIRET number : 49344758500032<\/p>\n

Amount of VAT: 20%.<\/p>\n

Preamble<\/strong><\/p>\n

The present terms and conditions of sale are concluded on the one hand between the company Actuelle, SAS with a capital of 151,000 euros, whose head office is located at 111 avenue de Soulac, 33329 Le Taillan-M\u00e9doc and registered with the Bordeaux Chamber of Commerce and Companies under the number RCS 493 447 585, hereinafter referred to as “Actuelle”, and the company managing the website www.actuelle.fr, and, on the other hand, by any individual or legal entity wishing to proceed with a purchase on the website Actuelle www.actuelle.fr, hereinafter referred to as “the buyer”.<\/p>\n

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Article 1. The object<\/strong><\/p>\n

The present general conditions apply to all the orders relating to products put on sale via the Internet site www.actuelle.fr<\/p>\n

The general conditions of sale are governed by French law and can be modified at any time without notice. Consequently, the customer acknowledges being perfectly informed of the fact that his agreement concerning the contents of the present general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented.<\/p>\n

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Article 2. The price of the items<\/strong><\/p>\n

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), except contrary indication and expenses of treatment and forwarding. Shipping costs are not included in the prices of the products.<\/p>\n

All orders placed on our site are payable in Euros.<\/p>\n

SAS Actuelle reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in effect at the time the order is validated and subject to availability on that date.<\/p>\n

Priority reserve clause: The products remain the complete property of the company Actuelle until full payment of the price. In accordance with the provisions of Article L.121 19 of the Consumer Code, the customer will receive, upon delivery of his order, written confirmation of the price paid detailing the price of the items and the delivery charges to be paid by the customer.<\/p>\n

As soon as you take physical possession of the ordered products, the risk of loss or damage of the products is transferred to you.<\/p>\n

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Article 3. Orders and customer commitment<\/strong><\/p>\n

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To place an order, we put at your disposal the website www.actuelle.fr 24\/24h and 7\/7d.<\/p>\n

Before ordering, the buyer must create an account on the Actuelle account.<\/p>\n

By validating his order, the customer acknowledges having read these general conditions of sale and expressly declares to accept them without reservation. All orders are final and cannot be cancelled. Actuelle reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of supply problems, or in the event of difficulties concerning the order received.<\/p>\n

At the time of his first order, the customer must open an account and fill a form specifying certain obligatory fields so that his order can be taken into account. The customer agrees to provide accurate and complete information. The user name and password used to access our website are confidential and must not be disclosed to third parties. After clicking on the register button, the customer receives a confirmation of his registration by e-mail.<\/p>\n

In application of the provisions of article 1369-2 of the Civil Code, the customer has the possibility, before the final validation of his order, to check the details and the total moment, to correct possible errors, before validating it to express his acceptance. After validation of the order, the customer receives an order confirmation email sent by the company Actuelle. The order is then considered final. In accordance with the provisions of Article L.122.1 of the French Consumer Code, Actuelle is entitled to cancel or refuse any order that is abnormal or placed in bad faith, or any order from a customer with whom there is a dispute over payment of a previous order.<\/p>\n

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Article 4. Payment and payment methods<\/strong><\/p>\n

The fact of validating your order implies for you the obligation to pay the price indicated.<\/p>\n

We accept payment by credit card or PayPal, as well as gift cards and Actuelle assets. Are accepted the payment cards of the network CB, Visa, Eurocard\/Mastercard, in Metropolitan France, DOM TOM and Europe. When ordering via the Internet, the customer communicates in a secure environment his banking data (sixteen-digit number and the expiry date appearing on the front of his bank card as well as the visual cryptogram numbers appearing on the back of his bank card).<\/p>\n

The card is debited at the time of order confirmation. Any customs duties will be charged to the customer.<\/p>\n

We inform you that in case of display of an erroneous price, obviously derisory, whatever the reason (computer bug, manual error, technical error…), the order will be cancelled, even in case of initial validation.<\/p>\n

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Article 5. Delivery method and shipping costs<\/strong><\/p>\n

We process and ship orders on business days, Monday through Friday, excluding holidays. Deliveries for France are made by the company DPD, delivery service with tracking, delivery without signature. Signature is required for home delivery only.<\/p>\n

Deliveries to the European Union, the United Kingdom and Switzerland are made by the DelivengoEasy service of the Laposte company.<\/p>\n